It is our primary goal to provide outstanding customer service and exceed your on-line expectations.
We're often asked if we get feedback from our customers on any of the products we carry. In fact, we receive many messages from our customers telling us how pleased they are with our products and our service.
Below are some of the comments we have received concerning their experience with the products they purchased and our service.
* Tell our visitors what you think about a product you have purchased, even if it didn't meet your expectations. We'd like to hear about it and publish it. Please send your comments to sales@doctorcomfy.com.
ON OUR PILLOWS:
-------------------
"I would like to thank you very much for the personal service and prompt pillow delivery. The pillow is working out fine. It is a very firm pillow-just what I wanted (I am not sure if everyone would like such a firm pillow)... I would not hesitate to recommend your establishment to others"
H.E. Toronto (Ortho Adjustable Pillow Supreme)
"I received my pillow as scheduled, last Monday, and had a chance to use it on the weekend on the train. Amazing! First time I travelled without being all crooked-I always fall asleep when there is some kind of motion. I'm very happy with it"
D.B. Montreal (Obus Forme Travel Pillow)
"...the Buddy cushion was just the right size and it helps a lot with the pain when I am in bed...thanks again for responding to my e-mails and answering my questions concerning the product, delivery etc."
C.G. Nova Scotia (Obus Forme Knee Buddy)
"I got my pillow yesterday afternoon & used it last night for the first time. I feel like it was the best night's sleep I've had in ages. My neck's a little stiff today but I think I just have to adjust to sleeping with better posture. Thanks again for your help"
D.P. New York (Ortho Adjustable Pillow Regular)
" Thank you for the tips on using the Therapeutica. I would not have normally purchased this type of pillow but I did so on a friend's recommendation. Your suggestions were most helpful and now I just love sleeping on it. My neck feels much better in the morning...and not so many headaches."
D.S San Francisco (Therapeutica Pillow)
I just wanted to let you know that the Therapeutica
Pillow I have recently purchased through you has
arrived. I am very pleased with it, and I just wanted to say thank you on your excellent customer service and fast shipment. I will be happy to recommend your company to my friends and other family members"
M.G. Ontario (Therapeutica Pillow)
"...like this pillow...very comfortable!"
C.S. Ontario (Thera-P Anti-Snore Pillow)
ON OUR BACK SUPPORTS
----------------------
" I would like to place another phone order for the Obus Forme Lowback. I have been using it on my office chair and I would like one for my car....eases my back ache quite substantially when sitting. Thanks for calling me back last time to take my order...super service"
R.K. Montana (Obus Forme Lowback)
Sorry for the address error...received my order yesterday...
the Obus Forme is already tried out and appreciated. Thank you again for following up on my package and getting it to me quickly"
K.A. British Columbia (Obus Forme Highback)
"I am just letting you know that I love this little thing. I had been looking for a while for a portable back support product that I can use at a game or at a movie...sitting for long periods of time causes me pain in my lower back"
V.T. N. Carolina (Mediflow Inflatible Lumbar Support)"
"Yes, thank you. Adjusting the position of the spinal support made a difference....quite comfortable!
N.M. (Therapeutica Spinal Support)"
"Thank you for getting me the Plexus to me on such short notice. My son's old backpack had fallen apart suddenly and we needed a good one in time for his first day back to school....he likes it much better than his old one...nice to know that there are service orientated people in internet companies"
E.W. Toronto (Obus Forme Active Back Pack)
ON OUR MATTRESS PADS AND DUVETS
--------------------------------
"These products are very "Comfy".
A.P. Toronto (Woolmaxx Deluxe Mattress Pad/Four Seasons Duvet).
"We received the WoolMaxx Duvet yesterday and we have just awoken from a wonderful night's sleep"
T.H. Ontario
"I went on-line last week and purchased your ObusForme Ultrafoam mattress topper....want to tell you that it made such a difference to the pain I was getting in my hip and leg when I sleep on my side....can't remember waking up during the night. Thanks for carrying this topper.
H.W. Winnipeg (Obus Forme UltraFoam Ventilated Mattress Pad)."
